Manager, Facilities and Operations

MANAGER, FACILITIES AND OPERATIONS
FULL TIME, CONTRACT – 1 YEAR 

Are you looking to contribute towards our vision of a world where people on the autism spectrum are accepted, able to access beneficial opportunities, and achieve their personal best?  Do you have experience in minor repairs and maintenance?  If so, we encourage you to apply!

THE ROLE:
Working closely with and under the direction of the Chief Operations and People Officer, the Manager of Facilities and Operations is responsible for managing the day-to-day operations of all building related activities. In doing so, you will ensure that Geneva Centre for Autism (GCA) buildings are safe, well-maintained, and aligned with regulatory standards.
The successful incumbent will work closely with third party vendors to ensure GCA buildings are operating efficiently and effectively by actively managing and trouble-shooting day-to-day operational issues and challenges.  They will act as the key point of contact for the building tenants and promptly resolve building issues or complaints.  Finally, the Manager will provide mentoring, coaching and direction to the Facility Coordinator and work closely with the Operations team to ensure that all buildings are operating smoothly. 

WHAT YOUR DAY LOOKS LIKE:
Maintenance and Operations
•Develops, implements, and monitors property and preventative maintenance programs across the organizations' locations.
•Responds promptly to staff and tenant concerns regarding facility-related matters (using internal helpdesk software) by troubleshooting, performing minor repairs/moves/cleaning or when necessary, coordinating with 3rd parties. 
•Maintain all building services including office facilities, HVAC, electrical systems, safety and security in the most cost-effective, timely manner.
•Supervises and schedules activities (ie., electrical, fire prevention, plumbing, HVAC, custodial, grounds maintenance and pest control services) of vendors when required and coordinate with all stakeholders to ensure programing is not impacted.  
•Perform minor repairs (drywall repairs, painting, carpentry, grounds maintenance, cleaning, and other projects as required).
•Ensure both the interior and exterior of the property are kept maintained, clean and orderly.
•Monitor and purchase maintenance and cleaning supplies.
•Provides direction, support and mentoring to the Facility Coordinator and works closely with the Front Desk Administrator. 
•Ensure compliance with applicable legislation such as the Ontario Building Code, Ontario Fire Code, Canadian Standards Association, Technical Standards Association, and Electrical Safety Authority.
•Be available and participate in on-call emergency response during evenings/weekends for building emergencies.
•Works with the finance team to ensure capital plans are prioritized to maintain facilities in a state of good repair.
•Liaises and communicates effectively with all departments to ensure efficient and effective operations. 
•Ensures completion of all maintenance related records. 
Security and Safety
•Ensuring proper security measures for the workplace, including collaborating with security system vendors. 
•Monitors the security system, addresses and troubleshooting issues and makes recommendations to ensure a safe and secure environment.
•Provide administration for security processes including procurement and delivery of keys/key cards, and monitoring/adjusting elevator/security schedules as needed.
•Champion of workplace health, safety and wellness, responds promptly to issues raised and/or escalates as required to the COO.
•Participate in Joint Health and Safety Committee as an active member.
•Is available on call, 24/7 to address facility related emergencies. 

WHAT YOU BRING TO THE ROLE 
•Post-secondary education in a relevant discipline (e.g. Building Science, Facility Management, Construction Methodology, or construction related Project Management).
•Minimum two (2) years experience in facility operations.
•Supervisory or management experience is an asset.
•Strong understanding of building infrastructure (HVAC, Electrical, Plumbing, Fire Safety, etc.).
•Must be able to lift up to 50lbs.
•Certified Facility Manager (CFM) designation is an asset. 
•Knowledge of the Occupational Health and Safety Act.
•Proficiency with computers, web-based applications and Microsoft Word, Excel, Outlook.
•Maintenance experience and familiarity with building systems, building upkeep, structural issues, and grounds maintenance. Good knowledge of Fire Safety Systems.
•Experience designing, implementing, and managing preventative maintenance programs.
•Experience performing minor repairs to walls and furniture. 
•Must possess and be able to maintain a valid Province of Ontario, Class “G” Driver’s License.
•Ability to be available to respond to emergencies beyond the regular working day, as required.
•Excellent customer service and interpersonal skills in order to deal with staff at all levels of the organization, contractors, members of the public, agencies etc.
•Ability to communicate effectively, both orally and in writing at a professional level with senior management, contractors, staff and tenants.
•Ability to break down complex problems in a simplified way, conduct root cause analysis, and provide clear, well-thought-out recommendations.
•Flexible, adaptable, self-driven, proactive and able to execute a range of job duties and changing priorities.
•Demonstrated reliability and dependability.
•Demonstrated commitment to valuing diversity, equity and inclusion and contributing to an inclusive working environment.
•Satisfactory current Vulnerable Sector Check and Criminal Records Check
•Proof of full vaccination against COVID-19

WORKING CONDITIONS
•On-site, Monday to Friday 9:00am to 5:00pm.
•On-Call for all facilities related emergencies 24/7 and 365 days a year.
•Minor repairs to occur after 3:00pm when impacting programming. 

WHY WORK FOR GCA
•EAP and Headspace access.
•Learning and Development opportunities.
•Internationally recognized leadership and innovation in the field of ASD.

Equity, Diversity and Inclusion 
Geneva Centre for Autism is committed to creating a diverse and inclusive organization in which values, behaviours, systems and structures are in place to facilitate equal access to service and employment. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Accommodation
Geneva Centre for Autism is also committed to accommodating applicants with disabilities during the recruitment, assessment and selection process. Please notify us if you require accommodation in respect of the materials or procedures used at any time during this process. If you require an accommodation, Geneva Centre for Autism will work with you to determine how to meet your needs.
Job Postings during COVID-19
Following the advice of government and health authorities to slow the spread of COVID-19 and to protect the health and safety of our staff and clients, the GCA requires all new employees to be fully vaccinated against COVID-19 and submit proof of vaccination upon hiring. 
Interested applicants are invited to submit a cover letter and resume with salary expectations to:

Human Resources 
careers@autism.net
Please quote Job #18.24
Visit our website @ www.autism.net

We thank all applicants for their interest however, only those candidates selected for an interview will be contacted.